To use the Ramsey analogy in the poor performing restaurants hotels....
Yep, miss managed for years and deliberately serve up shit food to the guy coming into help you.
Tantrums, some leave then come back because an arm has but around the shoulders.
THEN, ok I'm Gordon Ramsay with in the scheme of things a few dollar. I know this industry, simplify your menu and do it right, every time, with, largely the same chefs and oh by the way, we will invest into what your front of house looks like.
It's largely a poor comparison to a football club but if you put better systems in place, people buy into what you aim to do then a force can be generated.
Wednesday will take time, no doubt about it, but I am convinced that by the end of October a shift forward will be clear to see.